Community Nurse Home Care Achieves a Five-Star Rating

We’re thrilled to share a success story that highlights the impact of SHP’s tools and strategies. Community Nurse Home Care (CNHC), a leading home health agency in Massachusetts, partnered with SHP to reach their ambitious goal of consistent 5-Star ratings for Quality of Patient Care and HHCAHPS. Through their commitment and the use of SHP’s innovative solutions, they achieved outstanding results.
Here’s what they accomplished with SHP:
  • Consistent 5-Star ratings across multiple reporting periods, from April 2019 through July 2023.
  • Real-time tracking that helped identify and resolve performance gaps quickly.
  • A culture of accountability and teamwork, driving exceptional care delivery.