Care Central VNA & Hospice, Inc. Named 2025 Community’s Choice Best of Central MA

December 16, 2025
Care Central VNA & Hospice, Inc. Named 2025 Community’s Choice Best of Central MA Finalist
Gardner, MA — Holly A. Chaffee, MSN, BSN, RN President & CEO of Care Central VNA & Hospice, Inc. was honored for the organization to receive recognition as a 2025 Community’s Choice -Best of Central MA finalist, an award determined entirely by votes from residents of Central Massachusetts. The Best of Central Mass Community’s Choice Awards celebrate local organizations and businesses across more than 160 categories that make a meaningful impact in the region by delivering exceptional services and experiences. “This recognition reflects the trust and support of our communities and highlights Care Central VNA & Hospice’s ongoing commitment to providing compassionate, high-quality home health, hospice, palliative care, and support services throughout Central Massachusetts, As a nonprofit healthcare provider with deep roots in the region, Care Central has long been dedicated to helping patients and families receive the care they need in the comfort of home.” Care Central VNA & Hospice, Inc. will celebrate 120 years of non-profit care and service in 2026 and is currently rated in both home care and hospice programs as a 5 Star agency for Patient and Caregiver Satisfaction.May be an image of text that says '2025 THE OFFICIAL CHOIC COMMUNITY'S AWARDS Best of Central Mass FINALIST'

America’s Best Home Health Agencies 2026

Newsweek and global data intelligence firm Statista introduce America’s Best Home Health Agencies 2026, evaluated on four data sources: quality metrics, peer recommendations, patient experience and accreditations. Quality metrics carried the greatest weight in the scoring model, reflecting the emphasis on clinical outcomes and safety, while survey input from health professionals and patients added valuable perspectives on agency performance. These agencies stood out for their commitment to delivering reliable, evidence-based care in a home setting.

Congratulations to the VNANE Network Members listed in this first Newsweek annual report:

1 NVNA and Hospice Norwell Massachusetts
4 Community Nurse Home Health Care Fairhaven Massachusetts
5 Emerson Health Home Care Concord Massachusetts

NVNA & Hospice Named Number One Home Health Agency in MA

NVNA and Hospice is pleased to report that we have been named the number one home health agency in Massachusetts on Newsweek and global data intelligence firm Statista’s America’s Best Home Health Agencies 2026. This list measured 300 agencies nationwide based on quality metrics, peer recommendations, patient experience, and accreditations.

Thank you to our entire patient-facing and administrative team for their clear and focused dedication to high-level care that continues to result in our five-star scores contributing to our rank on this list.

To view the full list, please visit https://lnkd.in/ej5zMDiv

VNANE 39th Annual Meeting

Visiting Nurse Associations of New England (VNANE, Walpole, MA) celebrated 40 years at its recent Annual Meeting on September 24 at the Publick House in Sturbridge, MA.  This year’s business theme was “Creative Solutions in times of Rapid change and Uncertainty” and was followed by lively roundtable discussions on the topics of Virtual and Telehealth vendor relationships, A.I. and Palliative Care.  Donna Devens, Executive Director, announces that the VNANE Member Network has decided to open the network up to eligible For-Profit Home Health and Hospice agency consideration and will provide more detail in the coming months. (1st Photo: Group Picture, 2nd Photo: Board Director, Holly Chaffee, Board Chair, Mike Caselas, 3rd Photo: Care Central VNA & Hospice & VNA of Cape Cod, 4th Photo: VNANE staff & VNA of Cape Cod)

2025 – All Care VNA & Hospice – 5-Star Rating from Medicare

This recognition reflects the compassion, dedication, and excellence our team provides to patients and families every single day. Thank you for trusting us during life’s most important moments. Together, we are raising the standard of hospice care in our community.

We value the voices of our patients’ families. Medicare’s Hospice Family Caregiver Satisfaction Survey gathers feedback on communication, symptom management, emotional and spiritual support, and overall satisfaction. These results drive our commitment to compassionate, high-quality care—work that earned All Care Hospice a 5-Star Rating. This rating reflects trust, reliability, and excellence in end-of-life care.

 

Five-Year SHP Best Honorees

Sustained Excellence – Five-Year SHPBest™ Honorees

Only a handful of agencies nationwide have earned recognition for five consecutive years.

  • NVNA and Hospice – Norwell, MA
    Recognized for both Hospice and Home Health
    2024 Hospice: Premier Performer (Top 5%)
    2024 Home Health: Premier Performer (Top 5%)
  • Community Nurse Home Care – Fairhaven, MA
    2024 Home Health: Five-Year SHPBest™ Honoree

These organizations demonstrate an enduring commitment to compassionate, high-quality care that makes a measurable difference in the lives of patients and families.

Community Nurse Home Care Achieves a Five-Star Rating

We’re thrilled to share a success story that highlights the impact of SHP’s tools and strategies. Community Nurse Home Care (CNHC), a leading home health agency in Massachusetts, partnered with SHP to reach their ambitious goal of consistent 5-Star ratings for Quality of Patient Care and HHCAHPS. Through their commitment and the use of SHP’s innovative solutions, they achieved outstanding results.
Here’s what they accomplished with SHP:
  • Consistent 5-Star ratings across multiple reporting periods, from April 2019 through July 2023.
  • Real-time tracking that helped identify and resolve performance gaps quickly.
  • A culture of accountability and teamwork, driving exceptional care delivery.

Care Central VNA & Hospice, Inc.’s Hospice Program is among the Top 10 in the State

December 23, 2024 – The Hospice & Palliative Care Federation of Massachusetts ( HPCFM) has recognized Care Central VNA & Hospice, Inc.’s Hospice program as among the Top 10 in the State!
The ranking reflects high marks in both quality measure scoring on the Hospice Information Set (HIS) as well as Patient and Caregiver Satisfaction ( CAHPS) scoring. Care Central VNA & Hospice, Inc.’s President & CEO Holly Chaffee congratulates Hospice Medical Director, Dr. John Harrington, Clinical IS & Hospice Officer, Kelly Ann Loescher, and Hospice Supervisors, Claudia Marsh and Holly Rosinha-Nichols for their leadership and to our dedicated Hospice team for this testament to our superior level of care!